1. Compatible with system: Windows 10, macOS X, Android, Chrome OS Google (Up ), Linux with the latest updates.
Apple: Macbook 12inches, Macbook Pro, Macbook Air 2018
Huawei: MateBook, MateBookX, MateBookXPro, MateBookE
Asus: Deluxe 3, Deluxe 3PRO, Deluxe X Series, U306/U321 Series, U4100ROG, U5100UQ Series
Dell: XPS13, XPS15, G3/G5/G7 series, Inspiron 5000/7000
Lenovo: Yoga5 Pro, Mlix 720, Thinkpad-X1, Thinkpad-X390, Yoga720/730, C930
Razer: Blade stealth Spirit Blade, Spirit Blade Sneak Edition
HP: Pavlion x2, EliteBook Folio G1
Microsoft: Surface Book2 (Can't pass power)
Google: ChromeBook Pixels, PixelBook Pen ......(Not a full list)
Incompatible for: Nintendo Switch; Apple USB SuperDrive; ......(Not a full list)
2. Display Problem: For OS systems laptop ( Apple Laptop ), its non-mirror mode can only supports 3 duplicate (mirror) external monitors due to apple system restrictions. However, your laptop screen can be different image from 3 external monitors.
3. HDMI or VGA Problem: A. Make sure the type c power delivery port on you laptop is USB 3.1 Type-C (Gen2) or Thunderbolt 3 port (supports PD charging). B. Check your HDMI cable. C. Ensure sufficient power supply from the USB C hub.
4. Resolution Problem: If you connect VGA, the resolution of all monitors will be limited to 1920 x 1080@60Hz (maximum). When you connect 3 monitors, it may happen that one of the monitor screen resolution is lower than 1920 x 1080@60Hz (depending on the monitor and bandwidth).
5. If the Hdmi or VGA monitors go black for 2–4 seconds and then recover, it is normal. It is a process of EDID (Extended Display Identification Data) communication, which may blackout screen for a few seconds. The recovery time depends on laptop and monitor (1 minute at max).
Using the leading Display chip achieves three screen display at the same time. Advanced internal components keep the hub cool during operation.
Control the temperature under 45℃.
RJ45 1000M Ethernet Port
Supports 1000Mbps Gigabit RJ45 Ethernet port, backwards compatible with 100Mbps/10Mbps RJ45 LAN. Note:
Note: If your MacBook is the first time to use the ethernet port, Macbook needs to be set up as follows: Click ‘System Preferences’ - 'Network', click '+' and selecting usb 10 / 100 / 1000 LAN to create an application (click on the app to show usb usb 10 / 100 / 1000 lan green, connected successfully). Macbook accessed through wired internet at this time.